QuantexQuestions, answered plainly
The things people search before they open an account, and the answers we would give over the phone.
Money questions
What is the spread on trades and commissions?
The spread and any commission are shown before you confirm each trade. There is no subscription and no hidden markup, so what you see before you click is what you pay.
How much money do I need to start investing?
You need R4,100 to open a live trading account. That is the minimum deposit, chosen so you can start small and add more once you are comfortable.
How long does it take to withdraw profits?
Requests are processed on business days and returned to the payment method you deposited with. Card and e-wallet withdrawals clear faster than bank transfers.
Are there hidden fees when I withdraw money?
No. Processing is free from our side, the only deduction you might see is one your own bank or card issuer applies, and it is never added by Quantex.
Frequently asked questions
How much money do I need to start investing with Quantex?
You can open and fund an account from R4,100 minimum. You are completely free to add more capital whenever you want as your investment plan develops and your goals shift.
How do I withdraw my profits from Quantex?
Request a withdrawal at any time via your dashboard. Funds return to your chosen payment method - EFT transfer or card - subject to standard banking processing times.
Is online investing safe for South African beginners?
Your account is protected with industry-standard security and two-factor authentication. Your funds sit in a segregated account and KYC verification protects you. Like all investing, your capital is at risk and values can fall as well as rise.
How long does it take to withdraw profits?
Withdrawals are processed within one to three business days once requested. Timing depends on your bank and payment method, but all transfers use standard banking channels.
Are there hidden fees when I withdraw money?
No. All costs are shown plainly before you commit to anything. You see exactly what applies to your account and plan - zero surprise charges at withdrawal.
What documents do I need for account verification?
KYC verification requires proof of identity (ID or passport) and proof of address. The process is quick and our support team will guide you through every step if you get stuck.
How do AI trading signals work exactly with Quantex?
Our AI engine runs continuous market analysis across stocks, commodities and crypto assets. It spots trading opportunities and sends real-time alerts to your analyst, who reviews each signal, explains the reasoning, and executes only the trades you approve.
Can I practice trading on a demo account first?
Yes. A free demo trading environment lets you explore the platform and test strategies risk-free before you fund a live account. You get the same tools and alerts as paying members.
What happens to my money if markets crash?
Market downturns mean portfolio values can fall. Your capital is at risk in all investments. Our AI and your analyst help with asset allocation and diversification to spread that risk, but losses are possible and you should only invest what you can afford to lose.
Can I close my account and get my cash back?
Yes. You can close your account at any time and withdraw your remaining balance, subject to any unsettled trades. Simply submit a request and your analyst will guide the wind-down process.
Is Quantex regulated and licensed in South Africa?
Yes. Quantex operates under FSCA regulation and meets all national financial and cybersecurity standards. All accounts come with protection and verification built in by law.
What is the spread on trades and commissions with Quantex?
Costs and spreads vary by asset class and market conditions. All fees are disclosed upfront in your plan summary before you invest - no margin surprises or hidden charges.
Do I need any experience to invest with Quantex?
Not at all. Every investor gets a personal financial analyst who walks you through the entire process, so you do not need any background in trading or market knowledge.
What is the Quantex review from real users saying?
Members consistently report transparency, reliable support and steady portfolio growth. Our testimonials show investors with different experience levels all earning passive income and building wealth with confidence on the platform.
Account and security
What documents do I need for account verification?
A photo ID such as a passport or national ID card, plus a recent proof of address like a utility bill or bank statement. This KYC verification step is required before any money can move.
How do I log in to my Quantex account?
Use the Quantex login page with your registered email and password, with two-factor auth as an added layer of protection. If the details are not recognised, reset your password or contact the support team.
Can I close my account and get cash back?
Yes. Withdraw your balance and tell support you want to close the account. There is no cancellation fee and no waiting period once the payout is processed.
Can I practice trading on a demo first?
Yes, demo trading is available before you deposit a single rand. It runs on the same platform and signals, just with a practice balance instead of real capital.
Frequently asked questions
How much money do I need to start investing with Quantex?
You can open and fund an account from R4,100 minimum. You are completely free to add more capital whenever you want as your investment plan develops and your goals shift.
How do I withdraw my profits from Quantex?
Request a withdrawal at any time via your dashboard. Funds return to your chosen payment method - EFT transfer or card - subject to standard banking processing times.
Is online investing safe for South African beginners?
Your account is protected with industry-standard security and two-factor authentication. Your funds sit in a segregated account and KYC verification protects you. Like all investing, your capital is at risk and values can fall as well as rise.
How long does it take to withdraw profits?
Withdrawals are processed within one to three business days once requested. Timing depends on your bank and payment method, but all transfers use standard banking channels.
Are there hidden fees when I withdraw money?
No. All costs are shown plainly before you commit to anything. You see exactly what applies to your account and plan - zero surprise charges at withdrawal.
What documents do I need for account verification?
KYC verification requires proof of identity (ID or passport) and proof of address. The process is quick and our support team will guide you through every step if you get stuck.
How do AI trading signals work exactly with Quantex?
Our AI engine runs continuous market analysis across stocks, commodities and crypto assets. It spots trading opportunities and sends real-time alerts to your analyst, who reviews each signal, explains the reasoning, and executes only the trades you approve.
Can I practice trading on a demo account first?
Yes. A free demo trading environment lets you explore the platform and test strategies risk-free before you fund a live account. You get the same tools and alerts as paying members.
What happens to my money if markets crash?
Market downturns mean portfolio values can fall. Your capital is at risk in all investments. Our AI and your analyst help with asset allocation and diversification to spread that risk, but losses are possible and you should only invest what you can afford to lose.
Can I close my account and get my cash back?
Yes. You can close your account at any time and withdraw your remaining balance, subject to any unsettled trades. Simply submit a request and your analyst will guide the wind-down process.
Is Quantex regulated and licensed in South Africa?
Yes. Quantex operates under FSCA regulation and meets all national financial and cybersecurity standards. All accounts come with protection and verification built in by law.
What is the spread on trades and commissions with Quantex?
Costs and spreads vary by asset class and market conditions. All fees are disclosed upfront in your plan summary before you invest - no margin surprises or hidden charges.
Do I need any experience to invest with Quantex?
Not at all. Every investor gets a personal financial analyst who walks you through the entire process, so you do not need any background in trading or market knowledge.
What is the Quantex review from real users saying?
Members consistently report transparency, reliable support and steady portfolio growth. Our testimonials show investors with different experience levels all earning passive income and building wealth with confidence on the platform.
Ready to put your capital to work?
Open your account in minutes, fund it from a modest minimum deposit, and watch your dashboard update in real time from day one.