Privacy Policy

Last updated: 10 October 2026

1. Introduction

Quantex ("we", "us", "our") is dedicated to safeguarding the privacy of website visitors and customers. This Privacy Policy describes which personal data we gather, the reasons for gathering it, and our approach to managing it during your interaction with our website and offerings.

2. Security

We apply administrative, technical and physical safeguards designed to protect personal data against unauthorised access, disclosure, alteration or destruction. No system is perfectly secure, and we cannot guarantee absolute security.

3. Data Retention

We retain personal data for as long as necessary to provide services and satisfy legal, regulatory and accounting requirements - typically at least five years after the closure of an account.

4. How We Use Your Data

• To authenticate your identity and fulfill legal and regulatory requirements.
• To provide, maintain and improve our platform and services.
• To facilitate payment transactions and identify suspicious or unauthorized activities.
• To communicate with you regarding your account, updates and support requests.
• To deliver promotional content where you have provided permission (you may withdraw consent at any time).

5. Changes

We may update this Policy from time to time. The latest version will always be available on this page with the updated date.

6. Sharing and Disclosure

We may share personal data with regulated payment providers, KYC/AML verification partners, cloud infrastructure providers, professional advisors, and competent authorities where required by law. We do not sell personal data.

7. Information We Collect

• Identity data - full name, birth date, official photo identification for account setup and KYC/AML requirements.
• Contact data - email address, phone number, postal address.
• Financial data - payment details, transaction history, source-of-funds information.
• Technical data - IP address, browser type, device identifiers, cookies and usage analytics.

8. International Transfers

Where personal data is transferred outside your jurisdiction, we ensure appropriate safeguards are in place, including standard contractual clauses.

9. Legal Basis

We handle personal data based on one or more valid legal grounds: contract fulfillment, adherence to regulatory requirements, our legitimate business purposes, or your express permission.

10. Your Rights

Subject to applicable law, you may request access, correction, deletion, restriction or portability of your personal data, and you may object to certain processing. To exercise these rights, contact us via the address below.

11. Cookies

We use essential and analytical cookies to operate the site and understand usage. You can manage cookies through your browser settings.

12. Contact

Regarding data protection concerns or to request your data rights, reach out to the Quantex Data Protection division through our contact information.

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